Sarah Jablonski joined our team with a wealth of experience and expertise from a related industry, making her an ideal fit for the complex demands of property management. Her in-depth knowledge and diverse skillset are key to successfully overseeing a varied property portfolio. Sarah’s proactive approach ensures tasks are completed efficiently, with meticulous attention to detail and a high degree of professionalism.

Sarah excels in time management and organizational skills, allowing her to stay ahead of her portfolio’s needs and address challenges before they arise. Whether it’s resolving maintenance issues or addressing tenant concerns, Sarah’s ability to anticipate and manage situations ensures smooth property operations. Her exceptional communication skills also enable her to foster strong relationships with landlords and tenants alike.

Her unique blend of industry experience, proactive attitude, and outstanding organizational abilities makes her an indispensable member of our team and a trusted partner for our landlords. She consistently delivers reliable, top-tier property management services.

Darcey Allen brings a fresh perspective and dynamic energy to our team, backed by previous experience in sales, administration, and customer service. Her established skill set enables her to achieve outstanding tenancy outcomes for our landlords. Darcey’s friendly face is one of the first to greet our walk-in clients, and her ambition to assist people sees her customer service skills excel in every interaction.

Her thorough approach to reference checking and dedication to working closely with applicants ensure that every application is detailed, accurate, and reliable—laying the groundwork for successful tenancies. She also takes charge of marketing properties by listing them online, conducting property show-throughs, and responding to tenant inquiries—always ensuring that the best interests of the properties for rent are met.

Darcey’s commitment to professional growth continues to enhance our property marketing and leasing processes, making her an invaluable asset to our team.

Suze is a property manager at Complete Real Estate. She manages a large number of rental properties, including ex-council homes, for a unique group of landlords, many of whom have large investment portfolios. She excels at maintaining strong relationships with both her clients and their tenants, focusing on finding solutions that are win-win for both parties.

With clients often sophisticated investors with extensive portfolios, Suze ensures she stays up-to-date with current rental legislation. Her role involves keeping detailed records of maintenance activities across entire portfolios, tracking the progress and costs of repairs. By providing this information in spreadsheets, her clients always have a complete overview of their properties.

Suze thrives on the challenges of property management, relying on her calm demeanour, training, and experience to handle any situation that arises. While some days are more demanding than others, her natural problem-solving skills enable her to resolve issues quickly and efficiently.

Balancing the needs of both landlords and tenants is key to her role. Suze achieves this by maintaining solid relationships, staying calm and patient, and always identifying the best outcome for all parties.

As a landlord herself, Suze understands the importance of good communication between the managing agent, landlord, and tenant, ensuring everyone is kept informed about maintenance, inspections, and rental payments.

Brianna holds a central role as the Rental Team Leader at Complete Real Estate, bringing experience from several key positions within the company. Initially employed in a property leasing role from 2013 to 2014, she took time off to travel and work in the travel industry before rejoining Complete Real Estate in 2021 in a general administration role.

Brianna’s adaptability and willingness to take on new tasks have been crucial to her progression, leading her to oversee the residential rental division. Her approachable yet efficient manner helps her maintain strong relationships with landlords and tenants, ensuring effective property management.

With extensive knowledge of property management, Brianna provides valuable support to the team, assisting with any concerns or questions. Her versatility strengthens her role not only in property management but also in supporting the sales team. The diversity of her tasks keeps her engaged, and her passion for helping others is why she enjoys her role at Complete Real Estate.