Sarah Jablonski joined our team with a wealth of experience and expertise from a similar industry, making her a perfect fit for the demands of property management. Her in-depth knowledge and skillset are key to successfully overseeing a diverse property portfolio. Sarah is known for her proactive approach, ensuring that tasks are completed efficiently and with a high degree of professionalism. In addition, Sarah’s time management and organizational abilities empower her to stay on top of her portfolio’s needs. 

Her blend of experience, proactive attitude, and exceptional organizational skills make her an essential member of our team and a trusted partner for our landlords.

Darcey Allen brings a fresh perspective and dynamic energy to our team, backed by previous experience in sales, administration, and customer service. Her established skill set enables her to achieve outstanding tenancy outcomes for our landlords. Darcey’s thorough approach to reference checking and dedication to working closely with applicants ensure that every application is detailed, accurate, and reliable—laying the groundwork for successful tenancies.

Her commitment to professional growth drives the continuous enhancement of our property marketing and leasing processes, making her an invaluable asset to our team.

As a property manager at Complete Real Estate, I look after a large number of rental properties (including ex-council homes) for a unique group of landlords, many of whom have large investment portfolios. The best part of my job is maintaining a strong relationship with my clients and their tenants, and finding solutions to problems that are win-win for both parties.

Our clients are often sophisticated investors with large portfolios, so it is critical that I have up-to-date knowledge about the current rental legislation. My role also entails keeping a record of maintenance activities across entire portfolios, keeping track of the progress of repairs and their costs. Providing this information in spreadsheets, my clients have a complete overview at all times.

Challenges are part of the package when it comes to property management, but thanks to my cool head, training and experience, I am equipped to handle whatever comes my way. Some days can feel more pressured than others, but as a naturally calm person I use my problem solving skills so I can get any issue resolved quickly.

Balancing the needs and interests of both landlords and tenants is key, and I manage this by maintaining strong relationships with both parties, remaining calm and patient and always identifying the optimal outcome for all.

A landlord myself, I understand the importance of good communication between the managing agent, landlord and tenant; to ensure all parties kept up to date on any maintenance, inspections and rental payments.

With my experience across several key roles at Complete Real Estate, I now occupy a central role as Rental Team Leader.

Initially, I was employed in a property leasing role through 2013 and 2014. After taking some time off to travel the world, and work in the travel industry, I re-joined Complete Real Estate in 2021 in a general administration position.

My willingness to take on new tasks and to be adaptable are essential to my role, which is why my role has developed to overseeing our property management division.

My approachable, yet efficient manner, assists me with maintaining our client relationships with both landlords and tenants to ensure the property is being managed effectively.

With my experience and extensive knowledge of various aspects of property management, I am able to assist the team with any concerns or questions. My versatility strengthens my support role to our property managers and across in to our sales team. The diversity of my tasks keep me engaged and helping others is why I enjoy my role at Complete Real Estate.