With an all-around understanding of the commercial business and its clients, Lauren has been with the company since its expansion, playing a pivotal role in its growth. Landlords and tenants can take comfort in knowing Lauren’s ability to implement systems and processes is second to none. These procedures ensure that all clients receive first-class service.
Lauren’s core focus is assisting her commercial team with managing around 90 commercial properties in Mount Gambier. This involves overseeing leasing, assisting landlords with first-time leases, running commercial property marketing campaigns, and ensuring that all documentation complies with the Retail and Commercial Act and regulations for forming commercial contracts.
Ongoing maintenance and compliance reviews are also key aspects of commercial property management, and in this role, Lauren ensures that the team takes care of all aspects. At Complete Commercial, the goal is to provide landlords with peace of mind by ensuring that contracts with tenants are always up-to-date and address any potential issues. Lauren’s years of experience and excellent relationships with conveyancers and solicitors add extra value to the service provided to clients.
Each year, Lauren and the team follow standard procedures for negotiating rent reviews, rights for renewal, and rights for termination, helping to encourage and support tenants in renewing their leases when appropriate.
Commercial property management is always a team effort. Lauren enjoys working closely with the commercial team, providing support and being first on hand to assist any team member when needed. With a wealth of experience, Lauren takes a big-picture approach to the Mount Gambier commercial property market, helping landlords and tenants make informed decisions.
With more than 15 years of experience in finance and administration, Abby has extensive expertise across a range of accounting and finance activities, including work with large commercial retailers. Her financial responsibilities at Complete Commercial include receiving rental payments, collating reports for late payments, and ensuring follow-ups. She also manages all outgoing disbursement costs, such as utilities, building insurance, and general maintenance, before generating invoices to collect tenant payments. At Complete Commercial, Abby oversees the bi-monthly disbursement of funds to landlords and other creditors.
Her role also encompasses monitoring the requirements of commercial building leases, including market reviews, managing annual rent increases, and tracking extension rights and termination options. In addition, Abby undertakes risk management activities, identifying and supporting distressed tenants with payment plans, including those affected by COVID, and assisting tenants and landlords in budgeting annual costs and managing administrative funds.
As a valued member of the Complete Commercial team, Abby prides herself on her professionalism, extensive industry knowledge, and straightforward approach. Her ability to respond to problems and handle difficultconversations enables her to find win-win solutions for tenants and landlords.
In the commercial real estate world, Matt’s strength lies in problem-solving, consistently finding unique solutions for both landlords and tenants. The more complex the sales or leasing requirements, the better, as he thrives on challenges.
Matt and his commercial team at Complete Commercial pride themselves on taking a long-term view of the commercial real estate market, providing a smooth selling or leasing experience, and extending their support to ongoing management. They offer more strategic commercial, office, and industrial property solutions than traditional real estate offices, specializing exclusively in commercial property. With strong ties to the Mount Gambier community, they provide clients with comprehensive analysis covering both landlord and tenant needs and a broader market view of a property’s potential.
Matt’s background in accounting and logistics with a national transport firm has equipped him with a skill set ideal for modern commercial real estate. His passion for efficiency and use of up-to-date technology to streamline processes has ensured that Complete Commercial delivers first-class service.
As head of the Complete Commercial team, Matt uses intelligent analysis and strategic thinking to uncover the best use of properties and find the perfect tenants. He views each commercial premise as a unique blank canvas, helping tenants or purchasers see its potential. His team works closely with clients to devise commercial strategies that allow for business growth and development, ensuring the site meets both current and future needs.
The Complete Commercial team has built a full suite of business advisory services, assisting with strategies to increase the value of assets under management. They aim to alleviate the stress for business owners and landlords, perfect the vision, and “make it happen.”
Matt invites clients to discuss their commercial property needs, guaranteeing a strategic approach to achieving the best outcomes.
